Monday, 13 February 2012

If you do not look rich, we don't want you as a customer

Children! I am still alive and kicking! I've been through a hectic period so the last thing on my mind was to blog, but here I am and I need to slam my fist on the table and make a point (as usual.

A few days ago I just got off work and was in great need of lip balm, as girls do. I decided to go into a perfume store that is quite well-known in my country. The thing with this store is, I've had quite some negative experiences with the store in the past. Therefore I first check if many people are inside, before I go in. The reason for this are the wonderful staff members, who believe they are God's given gift to humanity. Anybody who is not as super cool and 'pretty', read hasn't got much money, is basically not welcome. Anyways, I decided to venture into the shop at my own risk.

Considering this store was quite big, I had a lot of trouble finding something as ordinary as a lipbalm. Heaven forbid I decided it was a good idea to ask someone, right? WRONG. At a normal perfume store, they tackle you the moment you come in to ask if they can help you. Now, they all threw me dirty looks. I asked the lady very politely if she could help me. She was just standing there, being a snob. Her reply:

"No, I'm busy. I will be right with you."

Then she walked away and guess what. She did not return. I quickly recovered from this ordeal, got some hand cream as well and found the lip balm at the cash register. Perfect, right? WRONG.
The woman helped everybody in front of me, behind me, next to me, on the roof, but completely ignored me. Her many layers of foundation dripped off her face, as she was already thinking about her upcoming nightly escapades with a dark room dude in some sweaty club. At last, she seemed to notice me and asked me a very rhetorical question.

"Oh, you have something to pay?"

No Lady. I just loooove standing around here, watching your inability to show any facial emotion. However, my bus was waiting and I grudginly decided to pay.
The girl must have been 22 tops, but then she used a baby voice and said:

"I put in a little gift. For you. You may use it yourself."

My astonished look and eye roll must have confused her. I found it rather weird to be spoken to as if I am a retard.

Now you might say, that is not that bad, right? Perhaps, but considering the fact that there have been some other incidents before at this shop, I was quite pissed. The worst incident being when I was about 15 and went there with my friends and asked the woman a question and she answered with: "Yeah, well if I give you advice, you must at least buy something." How about no. How about, I decide if I buy something or not? Also, when I was around that age, I asked for something and she just rolled her eyes right in front of me.

Of course I googled to see if others had similar experiences. Many did. Apparently, if you do not look like you have money, you are a second class citizen and dirt. Disgusting. What about the customer is king? They obviously don't realise that those 15 year olds will one day grow up and have enough money to spend. Like I do. But not at their store anymore.

To not end this rant with such negativity (as rants do) here's a video of a cute dog:

No comments:

Post a Comment

Note: only a member of this blog may post a comment.